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Phone systems

3CX, from planning to day-to-day operation.

Your landline number rings wherever you are: desk phone, PC, mobile. By the hotel pool too, if you really want to be reachable there. Planning, porting and day-to-day operation all covered.

sound

Professional phone announcements.

For many callers, the hold message is the first thing they hear of your company. Greetings, on-hold messages and after-hours announcements are produced here. The voice is AI-generated, the rest is audio work: mixing, levelling and getting the format right.

Listen for yourself Coming shortly The number with the samples is being set up: greeting, on-hold message, holiday announcement.

  • Greetings, menu prompts, holiday and emergency announcements
  • One voice across every announcement, matched to your hold music
  • Properly levelled, so nothing sounds faint or clips
  • In the right format for your system, ready to upload
  • A new announcement in minutes rather than days. Multilingual if you want

Step by step

How the switch works.

Calls, video meetings, chat and queues then run in one system, with Microsoft Teams integration if you want it.

switch · stepsmicrocom

  • 01 Porting from analogue or ISDN to a SIP trunk, Sipcall for instance
  • 02 Installing the system, on your premises or in the cloud
  • 03 Configuration to match how you work
  • 04 Desk phones and headsets by Snom or Yealink, delivered and set up
  • 05 Training for your staff
  • 06 Connecting it to your CRM
beyond the standard

What else it can do.

  • Across borders. The system sits in Switzerland, the staff sit in Germany, the trunk comes from the US — to 3CX that is one system. Sites dial each other internally, and you can hold a number abroad without keeping an office there.
  • Calls reach the right team. Based on the caller's number, a call goes straight to the people responsible, with no transferring.
  • When the system is not enough. 3CX has an open interface. If a function is missing, a tool gets built that talks to the system directly.
3CX Partner

3CX Silver Partner

Certified at Advanced Level

3CX has been in daily use here for years, with the experience that comes from running it. Through the partner channel you get licences, updates and support from one place.

Contact

Give me a call. I am here for you.

Ten minutes on the phone is usually enough to see what is going on.